Shipping Terms
Effective Date: 2025/04/18
Free Shipping Policy
We are pleased to offer FREE shipping on all orders, no matter the size or weight, to any location within the US. Our goal is to provide a seamless shopping experience, ensuring that your products are delivered to your door at no extra cost.
Order Processing
Orders are typically processed within 7 business days of receipt. During peak seasons, such as holidays or promotional events, processing times may be slightly longer. We will notify you via email if there are any delays in processing your order.
Shipping Methods
All orders are shipped using reliable carriers. We partner with well-established delivery services to ensure that your package arrives promptly and safely. The specific carrier and method will depend on the destination and the type of product being ordered. Once your order has shipped, you will receive an email notification with tracking details.
Shipping Times
While we aim to fulfill all orders within the stated processing times, the delivery times vary depending on your location. On average, most orders will arrive within 7 to 15 business days from the shipment date. Please note that delivery times may be affected by factors such as weather conditions or other unforeseen delays.
International Orders
We currently offer free shipping for international orders to selected countries. Delivery times for international shipments may vary based on the destination and customs processing, which can impact the estimated arrival date. Additional duties and taxes may apply, which are the responsibility of the customer.
Shipping Address
Please ensure that your shipping address is correct and up to date at the time of placing your order. We are not responsible for delayed deliveries or packages sent to incorrect or outdated addresses. If an incorrect address is provided, please contact us immediately at www.vettivo.shop for assistance in updating your information before the order is shipped.
Returns and Exchanges
For more information on our return and exchange policy, please refer to our dedicated page at www.vettivo.shop/pages/refund-policy.
For any inquiries or assistance, please visit www.vettivo.shop/pages/contact-us.
